"I didn't get to use her services, my children couldn't handle the thought of my beloved Duke passing at home. However I wrote very late last night. Figured I'd hear back in the morning. No I heard back right away. All the questions she needed to ask, looking for the best for the dog. She was available within three days as needed. Then I had to write back and say never mind my kids can't do this. She wasn't upset. It was so very late and she still responded! You could feel the compassion in her email folks. She has to be amazing in person. Don't go anywhere else. This team loves our animals no doubt."